Support

Effective date: 2026-05-10 · Last updated: 2026-05-10

How do I delete my account?

Open the App → Profile → scroll to Danger zone → tap Delete account → type DELETE to confirm. The action permanently removes your profile, wishes, gift ideas, friend connections, blocks, reports, and uploaded images.

How do I block or report another user?

Open their profile → tap the three-dots menu in the top-right → choose Block user or Report this user. Reports include a reason and optional details and go straight to our moderation team. We aim to review every report within 24 hours.

I forgot my password

On the sign-in screen tap "Forgot password?" and enter the email you signed up with. We will send a one-time code; enter it in the App and choose a new password.

Sign in with Apple is hidden on my Android phone

Sign in with Apple is an iOS-only feature provided by Apple. On Android and the web, use email/password or Continue with Google.

How do I turn off product analytics?

Open the App → Profile → toggle "Help improve WishScape" off. The SDK switches to opt-out mode and we stop receiving new analytics events from your device.

I cannot see a friend's wishlist

Wishlists have privacy levels (friends / custom / private). Your friend may have set theirs to a level that does not include you. Ask them to update the visibility settings on their wishlist.

Reporting illegal or harmful content

If you encounter content that is illegal in your country or that threatens the safety of a person, in addition to using the in-app Report button please email support@wish-scape.com with as much detail as possible (a link or screenshot helps). For urgent threats, contact your local emergency services.

Privacy and data requests

To request access to or deletion of the data we hold about you, or to exercise any other right described in our Privacy Policy, email support@wish-scape.com.

Bug reports and feature ideas

Email support@wish-scape.com with the device model, OS version, App version (Profile → bottom of the screen), a description of the bug or idea, and a screenshot if relevant.

Contact

Operator
Alexander Grigorov
Email
support@wish-scape.com
© 2026 WishScape — all rights reserved.